Complaints Procedure

It is our aim to give the best possible service to our customers, but sometimes we get it wrong. So if you feel that the service we’ve provided isn’t up to scratch, please let us know.

We will always do our best to sort the problem as fairly and quickly as we can.

How to get in touch:

By telephone:

0161 528 1952

By email:

complaints@banknorth.co.uk

By post:

Bank North, Suite 20A,
Manchester One, 53 Portland Street,
Manchester, M1 3LD.

NACFB - Helping Fund Uk Business & FIBA - Financial Intermediary & Broker Association

Copyright © 2022 Bank North Limited. All Rights Reserved.

Bank North Limited is authorised by the Prudential Regulation Authority and authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number 848024). Bank North Limited is a company registered in England and Wales (company number 11030672) and its registered office is Suite 20A, Manchester One, 53 Portland Street, Manchester, M1 3LD.

Bank North has been Authorised with Restrictions since 24th August 2021, at which point the firm entered a phase known as mobilisation. During this phase, the bank will be undertaking lending activities but will not be accepting customer deposits.