Our values are at the heart of every decision we make and everything we do – we know that what a business chooses to hold important to them can be the difference between success and failure.
From our weekly ‘all team’ meetings, to our daily operations, to how we interact with customers. We strive to be different and unlike any bank that has come before us, and we do this by challenging how things have been done before, and aiming better, higher, faster, easier!
At Bank North, we have three main values that embody who we are as a business - everything we are about, how we are disrupting the SME lending market, and our ambition to be completely unique.
As a start-up, we have an incredibly powerful “can-do” attitude that gets us up in the morning, and enables us to do what we do with pride. This energy can be felt by everyone in the business. Everyone has an equal voice; sharing comfortably how they are feeling and engaging on all things to do with the business – your ideas matter. Go-getting means doing the best for our customers; establishing meaningful relationships with them and delivering our services to them efficiently and effectively, as well as embracing challenging and new situations.
We are a FinTech enabled business that challenges assumptions and does things differently to the more established, traditional banks. We are transforming regional banking and disrupting the UK SME lending market by bringing new things to the table without legacy restricting how we operate. At Bank North, we don’t replicate - we innovate.
Working within a heavily regulated industry means we must act with integrity and honesty, and in accordance with the code of conduct. However, we have personalities, and they shine through in our hard work, how we interact with our customer’s, and each other. We are straightforward, have no egos, and deliver an exceptional service with a measured approach. It’s a core component of who we are, and enables everyone at Bank North to bring their whole selves to work.
These values are the driving force behind our business, our way of life, and they embody how our business challenges the norm. Every day is a new challenge as we strive to act and think differently to other banks. We are constantly driven to challenge ourselves and be better than we were the day before.